Revised Technical Report (Parts of main body)
III. Background
Trolleys are operated significantly on integrity and responsibility of users. However, shoppers have been abusing the use of trolley by pushing it home for their own convenience. After usage, they simply abandoned it underneath the void decks and along the pathways as shown from photo that are being circulated online (See Figure 1a & 1b). With such media coverage, it reflects badly on Singaporean’s behavior and forms a bad impression for Singapore. This problem seek attention and required a solution.
Despite the constant efforts to tackle this issue, the amount of stolen trolleys remain consistent over the years. In 2016, FairPrice lost 1,000 trolleys that cost approximately S$200 each. This is an increase from 800 trolleys five years ago. This shows that the implementation was not effective as the management had been spending more than S$150,000 on trolley substitutions and repairs. Moreover, manpower cost is incurred as additional staff are hired specifically to retrieve the abandoned trolleys. (FairPrice Press Release,2016).
IV. Problem Statement
Solutions and ideas had been executed, however, there were no significant improvement in reducing missing trolleys. Management had been spending a considerable amount of money retrieving and replacing missing trolleys.
V. Purpose Statement
The purpose of this proposal is to encourage the management team of the supermarket to consider installing TMK. With this implementation, the number of missing trolleys and cost of replacement could be significantly reduced.
VI. Past / Current Implementation
FairPrice has implemented various measure to resolve its abandoned trolleys issue over the past 5 years. Past and current implementations include exchanging identification cards and coin-lock system.
4.1 Past implementation (Exchanging of Identification Cards):
Shoppers need to exchange their identification card for the collection of trolley. However, not all shoppers have their identification cards. In addition, supermarket needs to employ additional manpower to collect and retrieve their identification card back for every single trolley. This is time-consuming and hence not effective. Moreover, this measure does not take into consideration of tourist.
4.2 Current Implementation (Coin-lock system):
Shoppers are required to deposit a $1 coin for trolley collection. However, after the new coin is being implemented on 26 June 2013, people can now use the new $0.50 coin to retrieve a trolley. Leading to an adverse impact as users are paying a lesser amount which further attributed to the issue of stolen trolley. Hence, this unintentionally encourages shopper to engage in such acts as the amount put in the coin-lock system is not substantial.
Trolleys are operated significantly on integrity and responsibility of users. However, shoppers have been abusing the use of trolley by pushing it home for their own convenience. After usage, they simply abandoned it underneath the void decks and along the pathways as shown from photo that are being circulated online (See Figure 1a & 1b). With such media coverage, it reflects badly on Singaporean’s behavior and forms a bad impression for Singapore. This problem seek attention and required a solution.
Despite the constant efforts to tackle this issue, the amount of stolen trolleys remain consistent over the years. In 2016, FairPrice lost 1,000 trolleys that cost approximately S$200 each. This is an increase from 800 trolleys five years ago. This shows that the implementation was not effective as the management had been spending more than S$150,000 on trolley substitutions and repairs. Moreover, manpower cost is incurred as additional staff are hired specifically to retrieve the abandoned trolleys. (FairPrice Press Release,2016).
IV. Problem Statement
Solutions and ideas had been executed, however, there were no significant improvement in reducing missing trolleys. Management had been spending a considerable amount of money retrieving and replacing missing trolleys.
V. Purpose Statement
The purpose of this proposal is to encourage the management team of the supermarket to consider installing TMK. With this implementation, the number of missing trolleys and cost of replacement could be significantly reduced.
VI. Past / Current Implementation
FairPrice has implemented various measure to resolve its abandoned trolleys issue over the past 5 years. Past and current implementations include exchanging identification cards and coin-lock system.
4.1 Past implementation (Exchanging of Identification Cards):
Shoppers need to exchange their identification card for the collection of trolley. However, not all shoppers have their identification cards. In addition, supermarket needs to employ additional manpower to collect and retrieve their identification card back for every single trolley. This is time-consuming and hence not effective. Moreover, this measure does not take into consideration of tourist.
4.2 Current Implementation (Coin-lock system):
Shoppers are required to deposit a $1 coin for trolley collection. However, after the new coin is being implemented on 26 June 2013, people can now use the new $0.50 coin to retrieve a trolley. Leading to an adverse impact as users are paying a lesser amount which further attributed to the issue of stolen trolley. Hence, this unintentionally encourages shopper to engage in such acts as the amount put in the coin-lock system is not substantial.
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